Help & Support

Answers to common questions, plus how to reach us.

Getting Started

Borescope Companion is available on the App Store. Search for "Borescope Companion" or use the download link on this website.
Borescope Companion runs on iPad and iPhone with iOS/iPadOS 17 or later. USB-C borescope support requires iPad. WiFi borescopes work on both iPad and iPhone.
No. You can use Borescope Companion without a Savvy Aviation account. A Savvy account is only needed if you want to upload inspections directly to Savvy for professional analysis. You can still export images as ZIP files via AirDrop, email, or Files.
USB-C (iPad only): Plug the borescope into your iPad's USB-C port. The app detects it automatically.

WiFi: Power on your borescope and connect to its WiFi network in Settings. Return to the app — it auto-detects the borescope from its SSID. See our guide for detailed instructions.

Borescope Compatibility

The app includes 24+ pre-configured WiFi borescope profiles for Vividia, Depstech, Teslong, NIDAGE, BlueFire, and others. Any USB-C UVC borescope works automatically on iPad. See the full compatibility list.
  1. Confirm your iPad/iPhone is connected to the borescope's WiFi network (check in Settings > WiFi).
  2. Power-cycle the borescope — turn it off, wait 5 seconds, turn it on.
  3. Move the borescope closer to the device — within 3 feet is best.
  4. In the app, go to Settings > Borescope and confirm the correct profile is selected for your model.
  5. If your borescope isn't listed, try "Custom WiFi" and enter the stream URL from the borescope manufacturer's documentation.
Still stuck? Contact us with your borescope make and model.
No. iPhone does not support UVC external cameras. USB-C borescopes require iPad (iPadOS 17+). On iPhone, use a WiFi borescope instead.
Yes. You can import images from your Photo Library. If you already have borescope images from another app or camera, import them into Borescope Companion to organize and name them correctly.

Subscriptions & Billing

Individual plan: $99/year (up to 2 aircraft). Professional plan: $299/year (unlimited aircraft). Both include a 30-day free trial per aircraft. See Pricing for full details.
Each aircraft gets an independent 30-day trial. When you add an aircraft to the app, the trial starts for that tail number. No credit card is required to start the trial. When it expires, you can still view your inspection history and reference images, but you'll need to subscribe to create new inspections or export images.
Open the Settings app on your iPhone or iPad, tap your name at the top, then Subscriptions. Find Borescope Companion and tap Cancel Subscription. Your access continues until the end of the current billing period.
Sign in with the same Apple ID you used to subscribe. The app automatically checks your subscription status with the App Store and restores your access.

Using the App

66 images for a 6-cylinder engine (11 views per cylinder). 44 images for a 4-cylinder engine. Additional images if you use the extended component imaging feature.
Yes. You can navigate to any view for any cylinder at any time and retake the image. The app supports multi-capture — you can keep multiple takes and select the best one.
Yes. Every feature works without internet. The only feature that requires connectivity is uploading to Savvy Aviation. All images, reference photos, and inspection data are stored locally on your device.
Open your completed inspection, tap Export. The app builds a ZIP file with all images correctly named. Share via AirDrop, email, save to Files, or upload directly to Savvy Aviation.
In Settings, link your Savvy Aviation account (one-time setup). Then from any completed inspection, tap Export > Upload to Savvy. The app packages and uploads all images with the correct metadata.

Troubleshooting

USB-C: Check that your borescope is plugged in securely. Try unplugging and reinserting. Some USB-C hubs don't pass through UVC video — connect the borescope directly to the iPad.

WiFi: Confirm you're connected to the borescope's WiFi network in Settings. The borescope should be powered on and broadcasting. Check that the correct borescope profile is selected in the app.
Move the borescope closer to the iPad/iPhone (within 3 feet). WiFi borescopes stream over MJPEG, and signal quality degrades with distance. Also try adjusting LED brightness on the borescope — too bright causes washout, too dim causes noise. Clean the borescope lens.
Verify that you have captured images for at least one view. The export function requires at least one image. If you still have issues, check your device storage — the app needs temporary space to build the ZIP file. Try closing other apps to free memory.
This is most often caused by low device memory. Close other apps running in the background, especially video or camera apps. If the problem persists, please email us with your device model, iOS version, and borescope model. If you are a TestFlight tester, shake the device or take a screenshot to send feedback with automatic diagnostic logs.

Contact Us

Email Support

We typically respond within 24 hours.

What's New

Version 1.0

July 2026

Initial Release

  • Guided 11-view borescope inspection protocol
  • Reference images for all 11 views
  • WiFi borescope support (24+ pre-configured profiles)
  • USB-C borescope support (iPad)
  • Automatic Savvy Aviation file naming
  • EXIF metadata embedding (GPS, timestamp, device info)
  • ZIP export via AirDrop, email, or Files
  • Savvy Aviation direct upload
  • Extended component imaging (turbocharger, oil filter, crankshaft)
  • 4-cylinder and 6-cylinder engine support
  • Per-cylinder notes
  • Inspection history
  • Real-time quality scoring
  • iCloud sync across devices